FAQ

Frequently Asked Questions

HOW DO I RECIEVE MY PRODUCT?

After purchasing a product, the download link will appear, and will also be sent to your email account used to purchase.

Gmail may categorise the order email to the "update" category, or possibly spam, so be sure to check. If you made an account, the download will appear in your 'Account' page. If you are still having difficulty, reach out to us!

Your downloads will not expire. They are also tied to your account where you can download them any time.

Our products work with all software that can handle multiple layers of video and transfer/blending modes, such as Premiere Pro, Final Cut, Davinci, Avid, After Effects etc. If a product is limited to certain software, it will be made clear on the item description.

Unfortunately, due to the nature of digital downloaded products, refunds are not offered. If you have trouble accessing or downloading your item, contact us for any help.

Our license covers most projects. For larger projects with a higher budget/plans for streaming on demand or international broadcast, please contact us for tailored pricing. See some details below.

Great. If you like our products and want to collaborate/work together, get in touch !